In the medical world, timing is not always predictable or within a medical professional’s control. When emergency situations arise, means of medical transport can be complicated. Due to this fact, Medi-Ops is quick to respond to calls with various services tailored specifically to meet the needs of any transport situation that may emerge.
On July 4th of this year, a granulocyte transport for a pediatric lymphoma patient in New Orleans, Louisiana was urgently called in. Granulocytes are the most common white blood cells whose primary function is to fight infection and are used in transfusions to patients with low white blood cell counts. Donors will give granulocytes via blood separation processes and the units of donated granulocytes are only good for 24 hours from the start of the blood draw from a donor. Therefore, this independence day transport call was urgent and extremely time-sensitive. In this case, the granulocyte transport needed to move from Colorado to Louisiana within the 24-hour window. While Medi-Ops would typically handle this call with a Next Flight Out (NFO) service, many airline cargo stations were closed due to the holiday. An NFO service would require cargo stations to be utilized, as a driver drops the product at the airport with the airline, and then a pickup is scheduled on the other end of the flight to transport the product to its final destination. Due to the urgency of this call, an on-board courier method of transportation was required. This way, a Medi-Ops employee could take the product, accompany it onto and during the flight, and quickly transport it to the recipient within the narrow time window. While on-board courier methods are not as common in medical transport, utilizing this service can create ideal conditions for time-sensitive, emergency situations.
What Is On-Board Courier Transport?
The next flight out option with Medi-ops is great for so many reasons. However, sometimes cargo stations are closed on holidays or other occasions, invalidating the option of medical transport via NFO. In these cases, the on-board courier system is used to safely and efficiently transport blood, organs, and other medical specimens. With on-board couriers, a courier professional is physically present with the product throughout the duration of transport. On-board couriers ensure efficiency and safety in a time-sensitive manner. The ability to schedule these trips at the last minute makes on-board couriers ideal for certain urgent emergencies.
When on-board courier transport is determined to be the most effective method of transportation, what exactly does the process look like? The on-board courier professional that is transporting the product will receive the cargo and accompany it through preflight procedures and onto a passenger flight. When landed, the courier brings the cargo safely through the deplaning process and transports it directly to the final destination, into the hands of medical professionals that will then take the product for its intended use.
On-Board Couriers V.S. Next Flight Out
More commonly, Medi-Ops utilizes the Next Flight Out Service when transporting products via air. An NFO service can be offered through an Indirect Air Carrier such as Medi-Ops. This kind of transport allows for the shipment of medical specimens and products over commercial airlines, providing rapid and secure transport. Through this method, a shipment is picked up and moved to the airport where it is tendered to the airline and monitored using Medi-Ops software during the flight. Post-flight, the shipment is retrieved and delivered to its final destination. The key difference between NFO and on-board couriers is that with an on-board courier there is a professional physically present on the flight and accompanying the product throughout the duration of transport. On-board courier transport tends to be more expensive, however, can be conducted on short notice and with greater flight options.
Safety
As one of the fastest modes of cargo transportation, on-board couriers ensure top-tier safety in medical transport. Because so many transport situations are extremely time-sensitive, on-board couriers are able to create a system where the product is getting exactly where it needs to be in the safest way possible. Since the courier professionals personally accompany the shipment, the product is monitored and watched at all times.
Efficiency
The efficiency of on-board couriers can not be overlooked either! Customs clearance and transport procedures during travel are quick and the products can immediately be available at their final destination. In the case of granulocyte transport previously mentioned, the short shelf life of the product can seemingly produce logistic problems. When granulocytes are extracted from a donor, the short shelf life requires the patient to receive the transfusion within hours. However, since there are rare and urgent needs in this area, granulocytes are often located out of state for certain patients. An efficient transport with an on-board courier can be the means of life or death in these cases. With Medi-Ops, the most efficient method of transport is utilized for each specific call. The option of on-board courier transport with Medi-Ops furthers the ability to address every transport need in the best way possible.
Every situation and call received by Medi-Ops requires evaluation on which means of transport creates the safest, most ideal environment for product, patients, and transportation. In the July 4th call to the pediatric patient, getting a rare and short shelf-life product transported across the United States within a small time window was an incredible accomplishment and couldn’t have been done without the use of on-board courier transport. On-board couriers therefore clearly become an essential means of medical transport when moving time-sensitive products across the country. Using this service ensures safety and efficiency simultaneously, creating the perfect means of emergency medical transport in rare and unique situations.
