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Category Archives: Communications Center

The Medi-Ops Advantage

Here at Medi-Ops, our top priority is always the patient. This is why we bring such a unique perspective to non-emergent medical transports (NEMT). Our job is to make the patient’s and facilities’ life easier! When you schedule a NEMT, we reach out to individual operators nationwide to find the best operator for you dependent on a variety of factors including price, location, and reputation. Medi-Ops loves to partner with mom-and-pop operators, small business, and nationwide companies alike. Because of this unique relational model, we are committed to finding the best deal for individual patients, families, and healthcare providers. 

We are able to leverage pricing by providing tracking and handling logistics for the operator and the client; finding the best relationship to meet your needs. We will use any of our vetted operators to find you the best fit for any NEMT transportation needs. Our dispatchers will handle all confirmation and follow-up calls, relieving you of any stress regarding your transport. 

Because we vet every operator for proper insurance and qualifications, you can be confident that we will provide the very best transportation at the best price possible. Our goal is to provide you with the best possible care while eliminating any stress – you have enough on your plate!

COVID-19 Press Release

To our clients and network providers,

We are all facing unprecedented developments relating to the COVID-19 pandemic. It is impacting many businesses and the lives of many individuals globally. We would like to inform our clients of the impact on Medi-Ops and our day to day operations. 

Being part of a national community, Medi-Ops has implemented national health and safety regulations effective 3/16/2020.  All these measures are aimed to limit the potential risk of staff, and patients from being infected by the coronavirus. Our dispatching center will continue operation 24/7 under additional safety protocols. 

All emergency medical courier services, ambulance services, wheelchair services, and ambulatory services will be fully operational with additional protocols in place – placing priority on emergency operations. Additional technical staff has been assigned to support all projects in order to maintain constant service, by any means. 

No doubt, this will be a difficult and trying time for all, however, the Medi-Ops team will continue to deliver high-end medical transportation with top of the line customer service. 

We will always be here to help, in any way we can.

Medi-Ops Team

Inside Our 24/7 Dispatch Center!

Our dispatch center is available 24 hours a day, 365 days a year, with NO exceptions. By staffing EMT, paramedic, and nurse dispatchers, we are able to assess every situation quickly and efficiently. We operate identically, if not more efficiently, than many 911 communication centers. We are here to help!

We have contacts with the best medical services in Colorado – be sure to call us if you need an ambulance or NEMT services, a medical aircraft, or medical couriers!

With the capability to direct callers to our dispatch center, you will always reach one of our representatives who can help with any situation you might encounter. Our average call to emergency crew dispatch is 44 seconds. To learn more, explore our website!


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