For several years, couriers around the United States have relied on an on-demand system. This means that a client will place an order, and one courier will take that order from pickup to delivery. This works well for many supply chains and is generally employed by Medi Ops however, we have developed a more sophisticated system. Our system reduces the cost per order for the client. We coordinate with other clients in your area to create a route! This route is then picked up and delivered by one individual driver. The cost is then distributed among multiple clients, reducing the overall cost per delivery. If you look at the photo above, you will see multiple stops along a route, returning to a lab for processing at the end of the trip! The cost of the courier is then shared among each client participating in that transport.
Of course, we still operate an on-demand service, as well as an emergency service that is tailored specifically to one client and one delivery. For our on-demand model (also known as a STAT transport), a driver is dispatched immediately to your location, without lights and sirens, and will solely transport your order to delivery. The same goes for our emergency courier services. For this, we dispatch a trained driver in a specialized vehicle, outfitted with lights and a siren, to your location. We can transport blood, organs, medical samples, vaccines, antivenom, and many other specimens for the preservation of life.
Another feature we are excited to introduce to our clients is online ordering. We have been developing a new online dispatch system where clients can place an order via our website. Once the order is placed, you will be provided with a live tracking number as well as the estimated arrival time of your driver. Throughout the transport, you are able to track your order in live time with an option for contact with your driver. This online system also provides an immediate quote for the order. We are upfront, and promise to provide the highest quality of service. We also hope to have our new software operational by early August!
We hope that operating in this new route system will help make couriers more affordable for more companies in Colorado and all along the Front Range. If you have any questions or would like to place an order, please call our Dispatch Center at 844-633-4677. We would be happy to assist you in scheduling a route, on demand, STAT transport, or an emergency transport if necessary. Thanks from all of us here at Medi-Ops!
